ERP Selection Checklist

Are you currently evaluating software for your business?

Use this checklist to ensure you tick the key boxes:

  1. Investment in Research & Development: Check vendor’s investment in technology and R&D. It demonstrates the vendor’s commitment to the product and possibly a better product for you in the future.
  2. Frequency of release: Check how often new releases are available. It means how often you will receive updates and requirements to test the latest version of the software.
  3. Upgrade process: Understand the process to upgrade the software to the latest version.
  4. Ability to customise: Understand the flexibility of software to customise based on business needs.
  5. Integration ability and support: Understand existing plugins, interfaces, APIs to integrate new/existing software in your organisation.
  6. Data migration: Assess the tools available to extract, map, clean and upload data to the software.
  7. Scalability: Check if the software is scalable to future business needs. For example, if the software supports different geographical locations and languages.
  8. Mobility: Identify your current and future mobility requirement. Identify how software satisfy mobility needs.
  9. Platform dependence: For on-premise software, identify its hardware and software requirements. For cloud-based deployments, check types and versions of browsers supported by software.
  10. Support for clients: Identify types of clients the software support (Thin client, Rich client, Fat client). Does that meet your needs?
  11. Third-party products: Develop good understanding of third products that the vendor is proposing within the solution. Understand costing and support mechanisms.
  12. Interface and Usability: Evaluate interface and usability. How easy is to navigate on the system?
  13. Security: Does the software satisfy your security needs?
  14. Multilingual support: Check for multilingual capabilities is you will be using the software in diverse geographic locations.
  15. Social and networking capabilities: Check for Web 2.0 style collaboration tools and features within the software
  16. System help and training: Check available system help for self-learning. Check for training courses and certifications provided by the vendor. The training can range from how-to guides to system configuration certification/courses. Compare delivery method of training and associated costs.
  17. Support: Check available options for first and second line of support. Check available support options for different geographic locations and time zones. Compare cost for different support models.
  18. Reporting capabilities – Check in-build reporting capabilities and dependence on other platforms, e.g. Cognos, Crystal Reports and Microsoft reporting services.
  19. Vendor’s Business case: Understand the critical motivation of sale from the software vendor. For example, if the driver of the deal is profit on licenses, consulting services, cross-sell other product or strategic selling to enter a new market. If you have clarity about the Supplier Business Case, you can negotiate and have a better relationship with the supplier.
  20. Financial position: Assess the financial stability of the vendor. If it is listed company, then assess stock and other leading indicators.

Good Luck!

Share your thoughts

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s