ERP vendor selection is much more than RFP review and demonstrations.
Successful ERP implementations depends on decent collaboration between customer and vendor leadership. They must work as a team to meet project objectives.
Before you sign on a dotted line for the big commitment (the main project), do this:
Before signing the contract, commit to smaller engagement, e.g. project scoping, proof of concept and business architecture review. Do not expect it to be part of Pre-sales. It will help you to experience partner’s delivery in action. During the engagement, identify capability gaps within your organisation as well as the vendor, e.g. resource required for Data Migration, testing, change management. Discuss how ERP partner is going to address your concerns before any significant commitment.
Allow the prospective vendor to understand and evaluate your organisation, capabilities and expectations from the implementation. It helps the vendor to assess risks, identify resource requirements and provide realistic estimates for the main project. It is in the best interest of both parties to know sooner rather than later if they are a good fit or not. The key is to allow two-way evaluation and be open and honest about the process.
To conclude, take small steps together and evaluate if you are made for each other before you commit to anything substantial.