The Digital leadership Blog!
AI has massive potential!
AI has massive potential—but only for those who use it! I’ve been curious about how businesses are adopting AI and keep hearing a range of different approaches: Access is blocked while the organisation figures out what to do Lots of talk, but little or no real...
Will AI Replace My Job?
Will AI Replace My Job?This is the question many of us are quietly asking—or openly worried about. The common reassurance is: AI won’t replace your job, but someone using AI will.It’s a comforting way to say your job is safe—as long as you learn to use AI. But let’s...
We’ve spent millions on tech, but nothing talks to each other!
“We’ve spent millions on tech, but nothing talks to each other.” This is one of the most common complaints we hear from executives in medium and large organisations. And it’s frustrating—because it feels like all that investment has led nowhere. Let’s start by busting...
Which is the Best Software for Council Operations?
Asking “What’s the best software for council operations?” is like asking, “What’s the best car in Australia?”The only honest answer is: it depends. The right software for your council depends on several key factors, including: Your current software ecosystem and how...
Why Is My ERP So Slow?
It’s one of the most common frustrations we hear: “Why is my ERP so slow?” If you enjoy making complaints, this is your moment. But if you're someone who truly wants to add value, take the time to investigate the real cause. Here’s how: Be Specific – Don’t just say...
A way to gain leadership buy-in!
The fastest way to lose the leadership team’s support is to make ad hoc decisions based on personal preferences—or to start and stop digital projects without their input or endorsement. The sustainable way to gain leadership buy-in is to actively involve them in...
How Can Non-Technical Leaders Drive Digital Transformation?
Business leaders often shy away from digital transformation, assuming it’s an IT issue. But here’s the reality: IT teams frequently struggle to fully grasp business operations, current pain points, and future needs. This disconnect often leads to poorly executed...
Most investments in Business Systems tend to be reactive!
Most investments in Business Systems tend to be reactive.For example, we invest in an ERP upgrade only because the current version will be out of support in eight months.Or, we invest in a CRM because the sales team is leaving due to manual processes and broken...
Digital transformation without a roadmap!
When we build a house, one of the first things we receive from the builder is the architectural design. This blueprint, based on our requirements and vision, paints a clear picture of what the finished home will look like. If our needs or vision change, the blueprint...
Doing rather than talking!
We often associate progress with doing rather than talking or conceptualising. On the surface, action feels more productive than discussion. But it really depends on the nature of the task. If I’m hungry, there’s no point debating food options—I just need to eat. But...
Why a Digital Roadmap Is Not Just About Buying New Tech!
It’s disappointing to see mature professionals make bold claims or show blind passion toward certain software products. For example:“We used Salesforce in my last company — we need it here too.”Or the opposite:“We had Salesforce before — it was terrible. We need...
Digital Roadmap: The Hidden Cost of Winging It!
It’s a familiar dilemma—when it’s time to pay someone to get the job done, we often ask: Should we just do it ourselves?But when it comes to a Digital Roadmap, the real question is: What’s the cost of winging it ourselves? Especially if: You’re internal to the...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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