The Digital leadership Blog!
Deadlocks in Business!
I have come across Businesses in an extreme deadlock position. The organisation may have been in its comfort zone for years. They do not invest in technology or actively seek to enhance processes. Most employees eventually feel trapped by traditional business systems....
Projects Are The Coordinated Effort To Achieve The Set Outcome!
To make a perfect dish, we need a coordinated effort of planning, preparing and executing the tested recipe. Similarly, to win a game, we need experienced players to put every effort to coordinate and beat the opponent. The project execution is not different from the...
Types of Organisations! Which One Is Yours?
I have come across the following types of organisations: Discussion lovers: They love to talk, gain everyone's perspective, and try to keep everyone involved. The management keeps its people happy. No major disruptive decisions are made, and the organisation continues...
The Culprit Of The Issues and Failures Within Projects!
Whenever we find issues and failures within projects, the vendors, ex-Project Manager, and ex-Team Members are likely the culprits. They have a track record of screwing up consistently. They know this and no longer take the blame personally. The mature ones even think...
Disclaimers – Kill Them!
We will deliver the Statement of Work (SoW) by Monday. However, there can be further delay if we cannot receive the estimates. We can Go-Live as per the plan, assuming there are no further issues. We can hand over the product to the Support team if the Developers...
Mapping Process With the Internal Staff!
Business Process Mapping may sound like a good idea. However, note that mapping business processes with the input of internal departments is merely collecting one viewpoint (internal employees). We may miss the viewpoint of our customers, suppliers, regulators,...
We Think We are Powerful as Customers!
In B2B sales, we think we are powerful as customers. The vendor's job is to understand our requirements, problems and offer solutions that fit our needs. The vendors try to develop a good relationship with us and adapt to our priorities and constraints. For instance,...
What is so special about Ford, Tesla, Apple, Dyson, and Open AI?
What is so special about Ford, Tesla, Apple, Dyson, and Open AI? These companies did not ask customers what they needed. Instead, they did hard work and imagined what their customers should have. Whether it is an affordable car, an electric luxury car, iPhone, iTunes,...
A Few Fundamental Questions Before Starting the Project!
The success of our journey depends on how well we have prepared for it. Projects are not different. Projects are a journey to move from existing to the desired state. If we feel projects are painful, it may have to do with our preparation before their start. We may...
Aged Care Reference Model
Say Thank you to the Sales Team!
In B2B sales, the Sales team’s role is to help us decide. Making an executive decision is a difficult task. So, if someone is facilitating this process, then there is an opportunity for us to show appreciation. After all, the Sales team is helping us decide at almost...
How is your Decision-Making Process?
In business and life, making the right decision may not count much. To be successful, we must learn to make the right decisions consistently and efficiently. So, having a refined decision-making process is more important than making the right decision. Things that...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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