Change Is Constant: Are You the Captain or the Passenger?

Digital Transformation

The change is constant. The question is whether it will be in our favour or not. In other words, if the change will support or hinder our development.

It depends on our influence over the change. Are we actively driving the change, or is the change happening to us?

For example, consider implementing new enterprise software. After the implementation, we didn’t set up any governance processes to keep the system current. Over a period of time, due to natural changes (changes in staff, business, and processes), the software will soon be outdated. The staff will invent spreadsheets outside the software, which will cause additional issues. In this instance, we left the change alone, affecting our digital assets and business.

The change is constant. But what matters is how we drive it through the elements we can influence. For example, after the enterprise software implementation, we may set up induction/training for the new staff, conduct audits to ensure data quality, and embed continuous improvement frameworks within the business.

Remember, if we don’t have a plan to manage change, things will still change, but they may not be in our favour.