Mastering Project Communication: A Dual Approach!

Change Management

One thing we underestimate in every project is communication. The general complaints about lack of communication are:

  • The project teams never communicate effectively,
  • the information provided is too confusing,
  • there are way too many emails or meetings
  • we don’t know what’s going on
  • we don’t have time for it

On the other hand, the project team may try every tactic and trick to communicate, but it appears to be failing.

The solution to this problem may be to balance accountability between the parties sharing information and the parties consuming information. For instance, if the project will impact you, you must ensure you understand the impact and preventative measures.

When the consumers of communication know our expectations of them, we have much better chances of effective communication.