It’s a common practice for organisations to view technology initiatives through a narrow lens, often with a focus solely on cost savings. Success criteria and business cases are typically judged by a single dimension, such as reducing a specific number of employees or adding a specific dollar amount to the bottom line.
However, it’s important to recognise that technology initiatives are not just about saving costs. They can also improve the overall stakeholder experience, mitigate operational risks, meet regulatory requirements, increase efficiency, and integrate with other systems. These initiatives serve as building blocks for advanced automation, analytics, and intelligence.
By solely focusing on the commercial aspect, we limit ourselves and fail to recognise the full potential of these initiatives. Don’t sell your technology initiatives short. Let’s take a broader approach and acknowledge the various benefits that technology initiatives can bring to our organisations and stakeholders.