The Digital Transformation journey can be pretty daunting. It is often difficult to plan where to start. One of the usual questions that Sponsor wonder is:
Whom should I hire to kick start Digital Transformation initiative?
Let us first understand your needs. So, what sort of work is required to be done?
The following is a quick summary of the high-level tasks to kick start the Digital Transformation initiative:
- Pre-Project Analysis
- Project Brief – Objective and high-level scope
- Stakeholder Analysis
- Forming the Project team
- Project Charter
- High-Level Project Schedule/Plan
- Enterprise Analysis and documentation
To undertake the above, you typically need a Project Manager (PM) and Business Analyst (BA). Depending on the size of your business and complexity, you may require more than one PMs and BAs. A PM with BA skills can sufficiently undertake the work for SMEs as well.
Note that the success of the Digital Transformation initiative depends on your Project Team. So, hire the best resources available. There are different types of PMs and BAs. So, hire the resources that have prior experience within your industry (if possible). You are looking for resources who can work on the business side. They should not be too technical and independent from any specific software product.
Unfortunately, companies spend too much time and effort on pre-project activities (listed above). Still, they fail to develop a good foundation for their Digital Transformation initiative. One of the main reasons for this failure is that Sponsors rely on internal resources. Other times they hire incompetent PM or BA. So, think long term and get the best people to help you set a rock-solid foundation for the Digital Transformation journey!