Role of the leader!

Leadership

As a leader, I should ensure we reach the best possible outcome within the given constraints. I should not be controlling my people. Instead, I should be guiding them towards a shared outcome.

Unfortunately, I still see leaders controlling their people and demanding they do the tasks as prescribed. They ask them to join or leave meetings with little notice.

When people report to us, we may have control over them. However, we may utilise our energy much more efficiently by showing them the intended outcome, constraints, general guide, and direction.

Customer Experience

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