The problem is that either there is ‘no problem’ or there is a problem, but we don’t do anything about it.
When we say that there is ‘no problem’, it literally means that we have learned to live with it. On the other hand, when we acknowledge the problem then, we seldom deal with its root cause. Instead, daily chores keep us busy, so we learn to live with problems.
The business world is not different either. For example, many organisations are still comfortable managing their information manually. In sheer ignorance, they continue the way they always have done before. The processes continue to be manual. There is often a lack of transparency between different departments. As a result, the companies keep on running blind.
Suppose you ask a staff member which problems are they facing. They are unlikely to share anything useful, as when you live with the problem, slowly, it becomes part of you!