Modern enterprise software increasingly empowers business users.
Low-code platforms promise immense flexibility—allowing SMEs, champions, and power users to modify workflows, build dashboards, configure notifications, and create saved searches without writing a single line of code. Vendors sell this as a feature: “Why pay expensive consultants when you can do it yourself?”
On the surface, it sounds liberating.
In practice, it often becomes dangerous. These platforms inevitably fall into the hands of technical enthusiasts who solve every problem with more configuration. Layer upon layer, the system morphs into an overengineered monster—bloated, fragile, and impossible to support. It’s a time bomb waiting to explode.
True system implementation is not just about configuration.
It is an art—of aligning technology with organisational goals, understanding enterprise and business architecture, performing sound analysis, managing stakeholders, driving change, ensuring governance, and executing testing, training, and data migration.
If your organisation is showing early signs of this pattern, it’s time to raise the alarm. The countdown has already begun.
