These are common complaints about Business software.
Senior stakeholders often use these exact objections against investing in technology.
“In my previous organisation, we spent too much money on the ERP, and no one used the system.“
“It takes too long to enter information into the system. Customers/Patients/Members do not get the service they deserve.“
“Mobile technologies are the money pits. What are the guarantees they would work for us?“
“There is a considerable risk in making investments in digital technologies. They are too expensive and take too long.“
Think again: are there valid objections to not investing in technology? The real question is how our approach will help us mitigate risks and deliver a successful outcome. The prior bad experiences and potential risks should not be an excuse not to take action!
