How To Build Instant Trust During Sales?

Your prospects needs solid estimate before making decision on investment. Call it a proposal, quote or Statement of work.  Often we (vendors) sit on the fence, throwing numbers with bundle of disclaimers/assumptions. It does not help us nor the prospect. Instead, step in, roll your sleeves and scope it. Learn about the business, read existing … Continue reading How To Build Instant Trust During Sales?

How To Improve Business Systems?

ERPs are designed to eliminate waste and cut unnecessary cost. In my experience business rarely utilise full potential of an ERP. This is mainly because, after the implementation, ERP it is left alone. ERP has a key role to play in business improvement. Therefore, continuously improve use of ERP in your business. As a starting … Continue reading How To Improve Business Systems?

How Often You Service Your ERP?

Uh - Finally, ERP implementation project is over! Business-As-Usual now! But, have you thought of servicing your ERP? If not, then read carefully! Your ERP is a business tool (Information processing machine). Like all other complex machines, your ERP needs service. So, get your ERP logbook now! But why? Here are few points to consider: … Continue reading How Often You Service Your ERP?

Root Cause of Change Resistance?

Internet is full of articles explaining reasons of change resistance. Various books are written on this topic. Change Manager’s Handbook extensively covers this topic is detail. However, what is the root cause of resistance to change? Why in context to organisational change, employees and managers prefers status quo instead embracing the change? I have tried … Continue reading Root Cause of Change Resistance?

Levels of Change! Must Understand This For A Lasting Change!

How often do we define change before we start managing it? This is one of the main problems in change management arena. We attempt to manage ‘the undefined’.  Further, change operates at different levels. The attributes at each level are different. Therefore, strategies and focus to implement change must be different as well. In the … Continue reading Levels of Change! Must Understand This For A Lasting Change!

Why UAT always takes more time and budget?

User Acceptance Testing (UAT) is the critical phase of any ERP implementation. Project success highly relies on well planned execution of UAT. Business key users/ subject matter experts form the core project team. Typically, the core project team execute planned test cases after training by ERP consultants. As a project leader/sponsor, this is the time … Continue reading Why UAT always takes more time and budget?

COTS/ERP Bringing Mediocrity At Best!

Do you agree that COTS/ERP implementations makes your business mediocre at best? One of the main value propositions of the packaged software (COTS/ERP) is relatively quicker implementation. Business processes are standardised. Your business receives so called 'best practice' implementation. But is it a good thing? The so called 'best practice' is really a best practice? … Continue reading COTS/ERP Bringing Mediocrity At Best!

13 Reasons Causing Project Bottlenecks

What is the likelihood of your project finishing on time? It depends on likelihood of the critical path tasks finishing on time. Then I ask, How you can ensure finishing critical path tasks on time? It depends on finding and eliminating bottleneck (constraint) for the critical path tasks. Then I ask, How can we eliminate … Continue reading 13 Reasons Causing Project Bottlenecks

How to Govern ERP Project?

As a Project Sponsor, you are responsible for project governance. You ensure that the project is steering in right direction. You are ultimately responsible for the business case and success of the  project. Typically, more than one vendors, subcontractors, consultants are involved in ERP implementations. These resources may not have worked together before. There are strong … Continue reading How to Govern ERP Project?