Our responsibility is not to appease everyone!

Leadership

A leader’s primary responsibility is not to appease everyone. Those leaders who aim to please everyone are simply preserving their position. They may not be driving the organisation forward. They may fulfil all the requirements, but they avoid taking any risks that could compromise their power and position.

Leadership involves guiding the team towards a shared goal. The path may be difficult, and the team may face challenges along the way. Some team members may even choose to leave. However, a true leader remains steadfast and continues progressing towards the mission.

Customer Experience

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