Translating Corporate objective into business initiatives is a challenging work. One of the main reason is lack of common language and visual representation of the business. For example, for the strategic objective of 'Improve Customer Experience', Sales and Warehouse heads are likely to identify different initiatives. Sales head - ‘Business needs ability to send digital catalogue to customer via email’ Warehouse … Continue reading How To Map Business Initiatives From Corporate Objective?
Business Process Improvement projects generally use Lean/Six-Sigma techniques and some common sense to improve business processes. Project teams document current state of business processes (As-Is mapping). Then they analyse Business problems and document future state of processes (To-be mapping). Generally, it goes well up to documentation completion. Rubber hits road when project team starts planning for changes in business. They face challenges in … Continue reading Why Business Process Improvement projects fail to deliver value?
In one of my previous posts, I have introduced Singh’s Business Reference Model (BRM). I suggested that Singh’s BRM can assist in range of different business initiatives.In this post, I endeavour to demonstrate how Singh’s BRM can assist you in planning of Business process improvement initiative. I think, the key benefit is that it helps you to paint big picture … Continue reading How to plan Business Process Improvement project
Let's silently hear meeting conversation:IT Manager: “According to our IT strategy, we are going to implement paperless capability within business”Business Manager: “Ok! Explain me how this relates to our Business strategy?”Operations Manager thinking….. these guys are insane; our people struggle to use Word/Excel and they are talking about Paperless….In Business environment, we often come across situations … Continue reading Helicopter view of your business with Singh’s BRM