Total Quality Management, Lean, Six Sigma, Business Process Re-engineering, Business Process Improvement, Process Redesigning, Value Chain Improvement, Business Transformation, Digital Transformation, Digital Disruption and many other similar terms to follow….. At the end of day it is all about managing successful Change. Various authors explain change management models Kotter’s 8 Step Change model, Good to … Continue reading Change Feeds On Strong Leadership!
If your employees are fully utilised in producing goods and services, consider it as a business risk! Did you ask why? It is because if your business is always busy with BAU activities, then the chances are that your business is not thinking ahead. By thinking ahead, I mean: Keeping up to date with technology … Continue reading 100% Utilisation Is A Business Risk
We often hire consultants where we need to step into unknown territory. It may be setting up HR policies, Sales and Marketing strategy, Software, Legal procedures, working on Technical verticals etc. Often our expectation is that consultant (being an expert) will guide and lead us to cruise through the unknown territory. However, how we can … Continue reading How To Get Best Value From Consulting Engagement?
Dear Vendor, I thank you for implementing software for my business. The big job is over now; I look back and think what I originally expected from you. Here are my thoughts: I expected little more integrity from you: You should told me upfront that all the good and smart people engaged earlier during the … Continue reading Customer’s Letter to Software Vendor -My Expectations
I have got opportunities to work with diverse groups, organisations, people and cultures. I find that when it comes to process and procedures at work, there are two broad categories of people. Here is the summary of differentiation: Simplicity Masters Complexity Masters Approach – In general, they trust others and base their approach based on … Continue reading Two Types of People
Requirement elicitation/gathering can be a complex process. Especially, contracting/consulting in a new domain. The main problem is, ‘What you don’t know is you don’t know?’ It is easy to miss consulting few important business areas. To ensure completeness of requirements we require an overarching checklist. I hope you will find Singh’s Requirements Landscape helpful! What … Continue reading Types of Requirements – 61 and counting!
In dynamic business world, mastering prioritisation is one of the key success factors. I think prioritisation is a good mix of art and science. To prioritise, first it is important to separate assumptions from facts, silence from noise, and problems from solutions - Art. At the same time, there is need for some methods. Methods that helps to … Continue reading How To Prioritise Programs In Change Portfolio?