Do you agree that COTS/ERP implementations makes your business mediocre at best? One of the main value propositions of the packaged software (COTS/ERP) is relatively quicker implementation. Business processes are standardised. Your business receives so called 'best practice' implementation. But is it a good thing? The so called 'best practice' is really a best practice? … Continue reading COTS/ERP Bringing Mediocrity At Best!
As a Project Sponsor, you are responsible for project governance. You ensure that the project is steering in right direction. You are ultimately responsible for the business case and success of the project. Typically, more than one vendors, subcontractors, consultants are involved in ERP implementations. These resources may not have worked together before. There are strong … Continue reading How to Govern ERP Project?
Every project initiates with preliminary planning followed by Analysis/Design. But, why we do analysis? What is the actual purpose of requirements elicitation, documentation, identifying solution options, providing estimates and so on? Why instead of spending time on analysis, we just build the required product and iteratively improve it? Well, it may sound revolutionary idea, however, the reality is the … Continue reading Why Do We Do Analysis?
Requirements for ERP / COTS projects are documented in all shapes and sizes. There is no standard method. It is left on consultants, Business Analysts, Business Users (Subject Matter Expert) discretion. The result is - requirements are all over the place. Sometimes requirements: are collection of vague wish list are replica of existing system and processes include solution (big mistake) include … Continue reading How To Document ERP / COTS Requirements – Tell Stories
Our ERP is very old: Check your ERP software version. If it is ‘ancient’ version, consider option of upgrading to latest version rather than changing the ERP. Our ERP never really worked: Check if software was implemented poorly. Therefore, end-users have no choice but to get creative and device manual workarounds. There is no one … Continue reading 10 Reasons Not To Change ERP!
ERP Implementations are complex! So many moving variables among which key decisions are to be made. One of the challenges is to get good visibility on breakdown structure of Total Cost of Ownership (TCO). Following diagram will help you. You can use this during various stages of the project (Initiations/discovery - developing business case, Vendor … Continue reading ERP Implementation – Estimate Breakdown Structure
Dear Vendor, I thank you for implementing software for my business. The big job is over now; I look back and think what I originally expected from you. Here are my thoughts: I expected little more integrity from you: You should told me upfront that all the good and smart people engaged earlier during the … Continue reading Customer’s Letter to Software Vendor -My Expectations
Buying and selling enterprise software is a tedious task. Why? Because, Buyer generally do not know what is required from software. On the other hand, Salesperson have minimal understanding of buyer’s business and requirements. As a result, projects start with chaos. Sometimes, random fights between Buyer's Project Board and Software Vendor (Supplier). Don’t believe me? Well, here … Continue reading Software Vendor Selection – How Not To Fight With Your Software Vendor!
In my previous post, I put together some information to help you understand your business needs before procuring Enterprise software. I hope information was helpful! Once you know what you need, you go out and buy it! Right? But, it is not true for purchasing Enterprise software. Assuming your business needs Commercial-Off-The-Shelf (COTS) software (Software package). Then, … Continue reading Software Vendor Selection – Steps To Find Initial Vendor List
Choosing right enterprise software can be quite challenging task. There can be numerous requirements, constraints of time, budget, quality and stakeholders expectations. Among this, choosing software that tick most boxes can be daunting task. Sometimes, it is finding best needle among stack of needles. Due to high cost of ownership, you cannot afford to get it wrong. So, what should be our approach? … Continue reading Enterprise Software – How to Know, What you Need?