We must pay attention to whom we are listening to!
For instance, if I have a headache, it may not be a good idea to listen to the advice of someone else’s who has suffered from a headache. Instead, I will be much better off consulting a physician.
We often hear and follow advice from people with a narrow focus and domain knowledge.
For instance:
- During ERP selection, we often see the operational staff (Warehouse manager, Finance manager) influencing executive management’s selection decisions.
- During ERP implementation, rather than learning the selected new ERP, the Operational staff dictates how ERP should be configured based on their previous experience.
- Rather than hiring a professional Project Manager (PM), we appoint and listen to an internal PM who may have a narrow production/Finance project management experience.
We do this on many occasions without thinking. So take a moment to reflect on whom are you listening to.
