Perhaps the first question we should ask before doing anything is: Why am I doing it?
With repetition, we stop to think about why we are even doing specific tasks.
Likely, we do not need 200 reports; maybe half of the month-end processes are unnecessary, and we may not need 300 new leads each month.
Maybe what we call best practice needs a critique. Perhaps we need to consider eliminating product lines or services. Maybe we should outsource the services to people who earn a living out of them.
The point is that we must not mindlessly keep busy churning out a massive volume of work. There is value in being actively lazy by asking, Why am I doing it?
