The statistics are grim when it comes to managing change. Most transformations — software implementations, restructures, and organisational overhauls — fail to meet expectations. Projects run over budget, over time, and under quality.
Why is the war against the status quo so difficult? Why do we lose this fight so often?
Perhaps it’s because the generals we send to the battlefield are fighting their first major war. They may wear the uniform of leadership but lack the battle scars of real change. They are often administrators — skilled at keeping the lights on, not at leading troops through chaos and uncertainty.
So it’s no surprise we lose more often than we win.
The solution, however, isn’t complex. Deploy experienced commanders — capable project leaders supported by specialist advisors and consultants. Give them the right tools, strategies, and tactics.
Don’t lose dollars trying to save pennies.
Change doesn’t fail because it’s hard — it fails because we send peacekeepers to fight a war.
