The Four Levels Every Project Sponsor Is Actually Responsible For Most sponsors think the job is to approve the business case, then watch the RAG status until go-live. That's Level 1. It's also the smallest part of the job. I've sat on both sides of enough ERP...
You're Building Well-Trained Robots. You Meant to Build a Team. Most executives think they're developing their people. What they're actually doing, in a lot of cases, is training them. There's a difference, and it's the difference between character and tactics....
The Problem With Solving Problems Out of Order Most meetings meant to solve a problem never actually work on the problem. They work on the sequence — badly. Someone asks why the project is behind. Before anyone answers, someone else asks who's responsible....
Every Role on Your Project Has a Different Definition of Success. That's Not a Problem — Until Nobody Knows It. When a technology program stalls — when timelines stretch, when the steering committee starts hearing contradictory updates, when the sponsor starts losing...
What Good Looks Like Most of the decisions you are judged on, you will not be able to judge for a long time. The hire. The vendor. The ERP platform. The restructure. You commit now, under today's assumptions, and the results arrive much further down the timeline —...
The Five Decisions That Decide Your ERP Destiny You can tell how an ERP implementation will end before a single module goes live. Not by watching the project plan, or the steering committee slides, or the vendor's demo. You tell by watching five decisions — made in...
The Illusion of Progress A man buys a bigger house to finally live comfortably. Within a year, his weekends disappear into maintenance — gutters, repairs, keeping the garden presentable, staying on top of a mortgage that demands more hours at work to service it. He...
Before You Sign That ERP Contract, Ask Where Your Vendor Sits on This Ladder Every person and every team your ERP program depends on sits somewhere on a four-rung ladder. Most executives never ask where. They find out at go-live, when it's too expensive to do anything...