Business systems often grow organically—one department at a time—leading to silos. It’s not uncommon to see a finance system that doesn’t talk to the CRM, or separate systems for operations, HR, and customer service that don’t share data. So, how do you fix...
What I did yesterday looks ordinary today. The artifacts I delivered a few weeks ago need updates, and there's much room for improving our current processes, software, and tools. I am not one to settle for doing what we've always done. My commitment to constantly...
I am trying to control my mind to be more disciplined and limit distractions. So, I removed all social media apps from my phone. I committed to stop shopping online. It is working with limited success. I am realising that my brain actively looks for distractions....
Weeds, pests, accidents, mess, garbage data, cyber-attacks, software bugs, change resistance, and office politics are part of life. They are unwanted, painful, and a sheer waste of energy. They happen to us like many other things in life (good and bad). Knowing this,...
Ford has been manufacturing cars for over 100 years. They never claim that they have ultimately manufactured a perfect vehicle. Rolex may never release a perfect watch. Apple is likely to refine with minor changes and sell us more phones. Each new version of the...
The New Year is merely another number in the counting of years. There is nothing new other than the new number representing the upcoming year. We have an opportunity to make the new year special by committing to making a difference in our personal and professional...
Little improvements are capable of making a big difference! Little improvements are awesome. They are quick, relatively easy to implement, and do not cost much. Still, they have the potential to make a big difference. For example, a firm handshake, eye contact, and...
During business process mapping, we identify various issues in the process. These issues can be due to bottlenecks, business systems limitations, or lack of training. Many times the Business stakeholders know the solutions to the issues too. As a few of the solutions...