Why is your project not finishing on time? Every executive who's sponsored a major project knows the moment. The steering committee pack has been green for three months. Then, somewhere around month four, the date quietly moves. Then it moves again. By the time the...
You Cannot Change the Fruit Without Changing the Seed Every situation you face — a market shift, a difficult report, a resignation letter on your desk — is just raw data. What turns that data into a decision is a pattern: the lens you use to interpret what your...
Knowing Is Not Learning. Learning Is Not Implementing. Your team already knows what to do. They've read the book, sat through the training, heard the talk. Yet the same mistakes keep happening. That's not an information problem — it's a gap between three different...
Staying Lean Is Not Free Many businesses try to stay lean. It's good business philosophy, repeated so often it's stopped being examined. But "lean" is not one decision. It's a label we put on four or five different decisions, and we rarely stop to ask which one we're...
Knowledge Is Power: Why Executives Must Understand Software Implementation Before They Can Lead It As clients, we carry the ultimate responsibility for managing our software vendors. Yet most of us walk into implementation projects not knowing what it actually takes...
Why We Feel Stuck? We feel stuck for many reasons. But one of the most common is also the least examined: we are stuck with the wrong people. Not incompetent people. Not badly intentioned people. Wrong people — the wrong function, standing in for a role your program...
Beyond Automation: Why More Solution Options Beat More Software The trap For any given problem, there are usually dozens of viable responses. But executives tend to assume the solution must come from whatever source is standing in front of them. If the person in the...
Keep Your Scars Safe: What Failed Projects Are Trying to Teach You Every project that goes wrong leaves a mark. A blown deadline. A budget that quietly doubled. A team that burned out and quit right after launch. These are scars — emotional, financial, and operational...