If you have an important meeting at a new place, you research the route and prepare for the journey.
Similarly, when it comes to selecting and implementing enterprise software (ERP/CRM), learning from others who have been there before can be invaluable.
However, we tend to make too many wild assumptions. For instance, assuming that the software will seamlessly integrate with our existing systems or that the implementation process will be straightforward, we often get on the journey with little or no preparation.
The results are often wrong: Failed projects, loss of long-serving employees and stress.
It can all be avoided by these simple steps:
- Assume nothing
- Ask questions and learn from other experiences about these projects
- Develop capability and capacity within the team
- Partner with a trusted consultant
- Lead from the front with confidence
Remember, this journey is not easy, but the rewards at the end make it all worthwhile. As a Project Sponsor it’s your responsibility to be fully prepared for this journey.
