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But, we need to make more data-driven decisions!
We hear it all the time—"We need to make more data-driven decisions!" Yet, despite having tons of data at our fingertips, we often don’t use it. Why? Maybe it’s the same reason we don’t always seek advice when making big decisions. We like to think we’re open to...
Data-Driven Decision Making: More Than Just Dashboards
We all like to believe our decisions are rational. But research says otherwise—our choices are often nudged (or shoved) by biases and emotions, whether we realise it or not. So, we turn to data-driven decision-making as the solution. Sounds great, right? But here’s...
Best time to rethink our direction!
It’s natural to get stuck in what we’ve been doing for a long time—players keep practicing their sport, CEOs stay busy running their businesses, and project managers move from one project to the next. But when something disrupts our routine—like losing a job, work...
Bridge the gap between what’s asked for and what’s actually needed!
If I ask you, What do you need? you might respond, What can I get? The takeaway? We’re not always aware of our own needs. It’s a common assumption that Business Systems Analysts gather requirements by consulting Business Subject Matter Experts (SMEs) and key users....
Our decisions are the building blocks of our projects!
Our decisions are the building blocks of our projects. If we make poor decisions, the outcome will likely be disappointing—or even embarrassing. On the flip side, good decisions lay the groundwork for success. It’s important to remember that decisions follow a...
Technology is the engine driving the future of local governments!
Technology is the engine driving the future of local governments, powering better services, greater efficiency, and stronger community connections. But let’s face it—just tossing around terms like smart cities, digital twins, or citizen-centric design without a solid...
Attack on your most important asset!
What is Your Plan if Someone Attacks Your Organisation’s Most Important Asset? We might have different opinions on what the most valuable asset in your organisation is. It’s unlikely to be physical assets, human resources, or office spaces—insurance can usually cover...
Clarity about what we need is empowering!
Clarity about what we need is empowering. For example, are we looking for the best answer, or are we trying to get everyone to agree with our answer? These two approaches lead to very different outcomes. If a meeting begins with, “I think we should do X. Do you...
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