On the way to school, my daughter asked me a simple but powerful question: "Which type of business will AI have an impact on?" My answer was: "Every business—directly or indirectly." To my understanding, there isn’t a single type of business that will remain untouched...

How to Align AI with Business Goals? This is a common question — but in my view, it’s not quite the right one. Instead, we should be asking: How do we align technology with our business goals? AI is just one of many technologies available to us. Its current popularity...

The word strategy often gets overused without appreciating its true meaning—making deliberate choices to achieve long-term goals. When comparing AI strategy vs. digital transformation strategy, it’s important not to treat them as separate or competing concepts. AI...

The checklist below highlights the foundations that dramatically improve your chances of success with AI adoption. Tick what applies to your organisation: You’ve assigned a clear owner to lead the AI adoption initiative. The leadership team has a basic understanding...

AI adoption in business is often viewed through a narrow lens. Many businesses limit its use to website chatbots, refining emails and slide decks with CoPilot, or asking questions through tools like ChatGPT. But true AI adoption must go beyond these surface-level...

AI is one of the most powerful business tools of our time — yet many organisations still struggle with a simple question: AI Adoption: Where do we start? Who should lead the way, and what should the first steps look like? Let’s unpack this. First, it’s important to...