ERP Blind Spots: When Every Stakeholder Plays a Different Game 1. The underlying pattern ERP programs rarely fail because people are careless. They underperform because: Each stakeholder is doing their job well Each is optimising for their own success But no one is...
So, why do we experience blind spots? 1. The assumption most people make We tend to believe blind spots happen because people miss things. We assume: If we had more information If people paid more attention If the team communicated better …then the problem would...
ERP Governance Looks Fine on Paper. So Why Does It Still Fail? Steering Committees are in place.Reports are being produced.Decisions are being recorded. From the outside, governance appears structured and controlled. Yet inside the program: Issues surface late...
It is common to see this pattern—across councils, organisations, and programs It is common to see executives invest heavily in ERP initiatives with the expectation that clarity, control, and performance will follow. The program is approved.The system is...