Before investing in the new software!

If my house is a mess, buying more fancy and new stuff will not make it any better. Instead, I may want to sit with my family and understand the root causes of a mess. Similarly, before investing in the new software, there is value in asking a simple question: Why do...

Asking right questions!

Bad marriages, failed software implementations, and bad major decisions are painful. To feel better, we naturally seek assurance from others that it is not due to us. Instead, it is the other’s fault. We tend to work hard to collect enough evidence to prove that we...

Doing anything new and big can be intimidating!

Doing anything new and big can be intimidating. We often throw such initiatives in the too-hard basket and tend to run back to the status quo. The transformation, however, comes at a cost— the effort of taking risks, making decisions without comprehensive information,...

Projects are about navigating in the dark!

We usually know little about the project when we initiate an enterprise-level digital initiative. It is the discipline of project management that helps the Project manager lead the project team and stakeholders through the unknown. For example, when we initiate ERP...

Risk Management is a discipline for everyone!

Every activity and venture involves risk. Everything from breathing to sitting on a plane has risks. For a few of us, every risk makes us paranoid, while others tend to be too optimistic. Both extremes are equally dreadful. On one extreme, knowledge of risks restricts...

Promote simplicity and rationality!

Enterprise software (ERP/CRM) projects are already too complex and expensive. Consultants who implement these software projects are often paid by the hour /day. So, their incentive is based on the amount of time they work. Their internal incentives (bonuses and...