When evaluating solutions, it is dangerously easy to fall in love with the outcome and ignore what it takes to get there. A gym membership is not $100 a week and a better physique.It is discipline, time, consistency, learning, setbacks, and persistence.The result is...
Why do business systems turn into a mess over time? When organisations keep investing in technology, one side effect is that their technology landscape becomes increasingly complex. Systems grow, integrations multiply, and processes evolve. Over time, what once looked...
Building assets and protecting them are two very different disciplines. Both are equally important. If we keep building assets but make no plan to maintain and protect them, it is only a matter of time before we lose them. When that happens, we also lose the effort...
Internal customers are expensive. In many organisations we create internal customers.IT serves internal customers with devices and systems.Finance serves internal customers in Operations by posting invoices, processing procurement and managing payments. It sounds...
We often hear: ERP projects are chaotic.ERP projects are complex and expensive.ERP projects often fail. These statements sound factual. In reality, they are weak. They quietly remove responsibility from leaders. They imply that failure is natural, that chaos is...
We keep debating our problems and wondering why they are so difficult. Experts publish reports. Panels discuss root causes. Smart frameworks are presented. Everything makes sense. Yet nothing changes on the ground. It could be gun culture.It could be climate change.It...
As an executive, you are asked to sign on the dotted line for a new ERP. The Business Case is approved.The selection panel has recommended.Procurement has completed its process.The contract is ready. Now pause. You are not approving software.You are committing the...
ERP projects do not fail suddenly. They deteriorate quietly. Status shifts from Green to Red in a matter of weeks, but the signals were visible long before the dashboard changed colour. Scope expanding without decision discipline. Governance forums becoming updates...