How to Improve Quality of Life There's no shortage of advice on this. Most of it circles the same territory — exercise more, sleep better, invest wisely, nurture your relationships. The advice isn't wrong. But it tends to treat each domain in isolation, as if...
Most ERP programs start at Step 4. That's Why It's Hard. A medium-sized construction and services company. Fourteen hundred employees. Operations across three states. Revenue growing, but the business starting to creak under its own weight. The CFO flags that...
The Biggest Cost There's a category of cost that doesn't show up in any budget. It doesn't appear in the project status report. The steering committee never discusses it. The CEO's end-of-year review doesn't capture it. And yet it compounds quietly — in lost capital,...
Absolute freedom can be an illusion. I spent a long time chasing the version that lives outside — in outcomes, in recognition, in circumstances finally arranging themselves the way I needed them to. There is always a next thing that will deliver it. A contract signed....
When Someone Is Taking You on a Drive There is a particular kind of professional encounter that feels productive right up until it isn't. The conversation flows well. The person across the table is articulate, experienced, well-credentialled. They reference impressive...
The Way We Treat People in Their Downs Ups and downs are part of life. Most of us accept this intellectually. Two sides of the same coin, we say. Natural rhythm. Inevitable. What we don't say — but what most of us have experienced — is that we treat people very...
Most leaders, when something goes wrong, look for a person to blame or a decision to reverse. The project is over budget — find the project manager who missed the signals. The system went live and users hate it — blame the vendor. The team keeps failing despite...
Before the Program Starts, Something Else Has to Most executives I've worked with approach transformation the same way. They secure the budget. They appoint a project manager. They brief the board. They select a vendor. They set a go-live date. And then they wait for...