Why It's So Hard to Start With the End in Mind? Everyone has heard the advice. Start with the end in mind. Picture where you want to land, then work backward. It sounds obvious once someone says it out loud — and almost nobody actually does it. I don't think that's a...
The Handoff Nobody Budgeted For You signed off on the business case. The project team delivered on time. Go-live happened, the vendor did a lap of honour, and everyone moved on to the next priority. Eighteen months later, you find out the rostering system nobody...
Who is Actually Leading When I Lead? A program director I know once snapped at his project manager in a steering committee meeting over a two-day delay in a status update. It was a small thing. The room went quiet the way rooms do when the reaction doesn't match the...
Every ERP Program Gets a Curveball. Your Job Is to Know What Not to Lose. At kickoff, the plan looks complete. The steering committee has signed off on the business case. The Gantt chart has a go-live date circled in the last quarter of next year. There's a change...
How Do You Know If The ERP Solution Is Actually Good? Every steering committee I've sat on has, at some point, approved a "solution" without anyone in the room asking what "good" actually means. The vendor presents an option. It closes the gap on a slide. Everyone...
Teamwork Is Not Motivational. It Is an Architectural Discipline. Most executives form a project team the way you'd assemble a dinner party. Get good people in the room, set a friendly tone, trust that competence and goodwill will do the rest. Then three months in, the...
The Reward Never Stops Costing You Something clicked on a scrap of paper this morning: no wonder we are too busy. We're not just chasing rewards. We're preserving them. And that second job never ends. Here's the pattern underneath most of what we call success: Effort...
The ERP Team You Need Most executives building an ERP team start with three roles in mind: a project manager, a business analyst, and someone from IT. They discover the other sixteen roles they needed somewhere around month eight — usually because a gap has already...