The Mirror Trap: Why New Software Doesn't Fix Old Drift When your organisation decides it needs new software, the first thing most teams do is document what they currently do. They map the processes. They capture the workflows. They list the reports they run every...
The Tactics Are Not the Problem Everyone trying to influence you knows the playbook. Reciprocity. Scarcity. Social proof. Consistency. Body language. Sharp framing at the right moment. These aren't secrets. They're taught in every sales and leadership course written...
Decision-Making Is a Discipline I've been thinking about why smart, experienced people — people who clearly care about doing good work — still end up in situations that feel stuck. Not stuck in an obvious way. Stuck in the way where things look fine on the surface,...
The Hidden Cost of Drift Most organisations do not lose value in one big moment. They lose it slowly. A project starts with good intent. A system needs replacing. Reporting needs improving. Processes need to be cleaned up. Everyone agrees something needs to change. At...
Every long-term entity has a Roadmap. The question is who built yours. Life has one. A product has one. Infrastructure has one. A business has one. Technology programs have one. Your career has one. But here's what most executives never stop to examine: a significant...
The Basics Are Not Beneath You Most things worth doing are simple. Not easy. Simple. A healthy body. Financial stability. Strong relationships. The principles aren't complicated — consistency, attention, honest feedback, and a willingness to adjust when something...
Your ERP Program Has Five Dimensions. Most Steering Committees Watch One. What you're monitoring, what you're missing, and why the gap between them is where programs go wrong. You get a status report every fortnight. It tells you the program is on track. Milestones...
Your ERP Project Is Green. The dashboard says everything is on track. Scope — controlled. Budget — within tolerance. Timeline — amber at worst, green most weeks. The steering committee gets its report. The sponsor nods. The project moves forward. What could go wrong?...