You're Building Well-Trained Robots. You Meant to Build a Team. Most executives think they're developing their people. What they're actually doing, in a lot of cases, is training them. There's a difference, and it's the difference between character and tactics....
The Problem With Solving Problems Out of Order
The Problem With Solving Problems Out of Order Most meetings meant to solve a problem never actually work on the problem. They work on the sequence — badly. Someone asks why the project is behind. Before anyone answers, someone else asks who's responsible....
Every Role on Your Project Has a Different Definition of Success
Every Role on Your Project Has a Different Definition of Success. That's Not a Problem — Until Nobody Knows It. When a technology program stalls — when timelines stretch, when the steering committee starts hearing contradictory updates, when the sponsor starts losing...
Most of life is spent training for a destination we never actually examine
Most of life is spent training for a destination we never actually examine I keep a small drawing on my desk. A line that rises — possessions, association, the slow accumulation of what we call a life — climbs toward a peak labelled "material is important," then bends...
What a Bad Decision Feels Like
What a Bad Decision Feels Like Before You Admit It A bad decision rarely announces itself. It seldom arrives as a clean moment of failure you can point to and name. It arrives as a low, recurring ache — something that keeps asking for your attention, keeps needing to...
What Good Looks Like
What Good Looks Like Most of the decisions you are judged on, you will not be able to judge for a long time. The hire. The vendor. The ERP platform. The restructure. You commit now, under today's assumptions, and the results arrive much further down the timeline —...
Your ERP Destiny
The Five Decisions That Decide Your ERP Destiny You can tell how an ERP implementation will end before a single module goes live. Not by watching the project plan, or the steering committee slides, or the vendor's demo. You tell by watching five decisions — made in...
The Illusion of Progress
The Illusion of Progress A man buys a bigger house to finally live comfortably. Within a year, his weekends disappear into maintenance — gutters, repairs, keeping the garden presentable, staying on top of a mortgage that demands more hours at work to service it. He...
