We enrich communication when we share our perspective—it adds a unique lens that can help others better understand the topic.
However, we hinder communication when we stay locked in our own viewpoint and dismiss others. What could be a simple exchange often turns into conflict when we argue that our view is the only correct one.
This is why Finance, IT, and Operations leaders often struggle to reach consensus. Communication is a two-way stream that requires open minds and open senses. Without this basic understanding, meaningful communication will continue to break down.
