Good Change Managers are a scarce resource- and not every organisation can afford them.
But what if I told you that your next great Change Manager might already be sitting within your organisation?
The only problem is, they might not carry the title “Change Manager.”
Let’s take a step back.
Who exactly is a Change Manager?
A Change Manager is someone who understands the enterprise change that’s coming — and helps people prepare, adapt, and thrive in the new state.
For example, in an ERP implementation, the Change Manager visualises the human side of change and works with teams to ensure end users are ready, capable, and confident to use the new system. They don’t necessarily do it all themselves — their job is to enable others to succeed.
Three words come to mind when describing an effective Change Manager:
Planner. Guide. Trusted Navigator.
Now, look around your organisation. Who naturally embodies these traits?
They may not know formal change frameworks — but that can be taught.
They may not have all the tools — but that can be supported.
What truly matters is mindset.
Find the people who understand your business, care about your people, and are committed to serving both. That’s your new Change Manager.
Once you identify them, invest in their growth — give them access to training, coaching, or a specialist change partner to build capability.
Because in the end, great Change Managers aren’t just hired.
They’re discovered — right where change begins.
