Good listening is not enough. Before we listen, we need to have an environment where others can speak comfortably. They open up and talk from their hearts. They express themselves with full faith and trust in us.
Getting to the positions where others open up to us takes time, effort and a genuine intent to serve others.
It is hard work, but it is worth it. When others speak up with conviction and faith, we can listen deeply and demonstrate that we care. That may be the thing that differentiates us from others when it comes to leadership.
