Time and again, the same patterns emerge:
Organisations select and implement the wrong ERP, CRM, or COTS software. They customise it unnecessarily. When things go wrong, they blame vendors, consultants, and third parties. As a result, they lose investment, time, and the opportunity to create real impact—ultimately ending up right where they started.
Enterprise software is implemented once every 10-15 years. That’s why preparation and the right capabilities are critical. If those capabilities don’t exist internally, they must be acquired. Blind optimism and the assumption that things will simply work out continue to cause crippling damage.
Don’t make the same mistakes.
