The history of craftsmanship is a testament to the inevitability of technological advancement. Those who failed to adapt and effectively use tools in their trade were eventually left behind. Tools are designed to make craftsmen more efficient, effective, and creative. If a craftsman remains naïve to emerging tools, he may be unable to sustainably deliver his craft.
Enterprise software (ERP/CRM), AI, business intelligence, IoT, field services, and robotics are our modern tools and sources of empowerment. Our understanding and use of them is one of the key determinants shaping our future!
