Change begins from within. Often, we recognise a problem but see it as overwhelming and complex. We might hold onto the hope that someone else will step in and solve it for us.
Take, for instance, the quality and efficiency of service delivery within our team. The default mindset tends to be that someone else will be tasked with improving it, so we continue operating as we always have.
But we have a choice: we can either wait passively or take the initiative ourselves.
Explore this post for practical strategies to enhance efficiency. The truth is that you and your team have the power to learn, adapt, and take ownership of process improvement today. Are you ready to take that step?
