Do you know who is managing your Digital Ecosystem in your business? Is it your IT or architecture team or outsourced to a vendor?
How do you know how well the team responsible manages the Digital Ecosystem?
How well do you know about your ecosystem? Do you know which bottlenecks negatively impact your business throughput or stakeholder experience?
There are high chances that Digital Ecosystem is not on your radar if you are like many other SMEs.
As a business owner or executive, you must take the time and effort to learn more about your Digital Ecosystem. You must have visibility over the business systems and understand the big picture.
Even if you are too busy this week, ensure you know who manages your Digital Ecosystem.