Let’s try (again) to answer this timeless question. Why Do ERP Projects Fail?
ERP projects fail because of one of the following things or their combination:
- No real executive leadership
- Business teams not involved
- No capable Subject Matter Experts (SMEs)
- Project Manager is out of their depth
- Change Manager thinks it’s just about sending comms
- Priorities keep shifting
- Decision-makers avoid making decisions
- Toxic culture and internal politics
- Poor stakeholder engagement
- No clear direction
- Chose the wrong product
- Chose the wrong implementation partner
…and often, all of the above.
For real success, everything needs to align: people, product, timing, partners, culture, and leadership. That’s rare. And that’s exactly why so many ERP projects fail.
So the real question becomes:
What can YOU do to influence a better outcome from where you are?