by SP Singh | Oct 25, 2023 | Business Improvement
On the surface, it makes sense to have repeatable processes. So, we all follow the same process. There is limited confusion and very little communication overhead. Yes, it makes sense. However, standardisation has its tradeoffs. Mindlessly following the same process...
by SP Singh | Oct 16, 2023 | Business Improvement
Perhaps the first question we should ask before doing anything is: Why am I doing it? With repetition, we stop to think about why we are even doing specific tasks. Likely, we do not need 200 reports; maybe half of the month-end processes are unnecessary, and we may...
by SP Singh | Oct 1, 2023 | Business Improvement
Imagine I get my house painted, upgrade my car, and get the garden cleaned every five years. However, I do not do any improvements or maintenance work. I am too busy, so when things break, I must seek immediate help to restore them. Now, think of the pathetic...
