Change is hard but it does not have to be dry!

Imagine a change management campaign for ERP implementation that feels more like a community movement than a corporate initiative: Meet and Greet with Construction Workers: A chance for the project team to connect directly with the frontline. Build trust through real...

ERPs have come a long way!

ERPs have come a long way. They’ve evolved from MRP systems and on-prem servers with fat clients, to thin clients, the Cloud, SaaS—and now AI is knocking on the door, bringing with it another fundamental shift. Technology keeps evolving at an exponential pace. What...

Change the environment, change the result!

Change the environment: Our environment influences us in countless ways—though we don’t always notice it. With a change in environment, people can form addictions, recover from them, transform their lives, and even shift their sense of right and wrong. Culture,...

Change management is a team sport!

Change management is like helping people cross a bridge—it’s not about dragging them across, but walking alongside them. To do that well, we must first understand exactly where they are—emotionally, in terms of knowledge, and in their level of motivation. Once we...

We all love to talk about change resistance!

My rational mind looks for win-win scenarios—situations where everyone benefits from a given transaction. But in reality, win-win only works when the people involved are rational. And unfortunately, rational thinkers are becoming a rare breed. To truly move people to...

Change must come from the top!

The organisational issues we often discuss—like toxic culture, silos, legacy systems, and rigid structures—aren’t unsolvable. But on the surface, we find ourselves frustrated, wondering why executives don’t seem to get it. Real transformation—improving customer...

Systems Thinking: Cost to intervention!

It’s easy to analyse a system—whether an organisation, structure, or process—from the outside and identify areas for improvement. These recommendations might be based on logic, experience, or data, and on paper, they may seem like clear wins. But in reality,...