by SP Singh | Oct 6, 2025 | Digital Roadmap, Digital Transformation, The Sovereign Architect Series
The Digital Transformation Manifesto: Lessons from the Front Lines!: When I work with organisations—especially local governments and service providers—one mistake appears again and again: people believe digital transformation starts with technology. It doesn’t. It...
by SP Singh | Jul 11, 2025 | Digital Roadmap
Traditionally, we’ve looked to technology to support our business—helping us streamline processes, increase efficiency, and enable our business model to function effectively. But today, the reverse is also true. With the rapid evolution of digital tools and widespread...
by SP Singh | Jun 16, 2025 | Digital Roadmap
The fastest way to lose the leadership team’s support is to make ad hoc decisions based on personal preferences—or to start and stop digital projects without their input or endorsement. The sustainable way to gain leadership buy-in is to actively involve them in...
by SP Singh | Jun 14, 2025 | Digital Roadmap
Most investments in Business Systems tend to be reactive.For example, we invest in an ERP upgrade only because the current version will be out of support in eight months.Or, we invest in a CRM because the sales team is leaving due to manual processes and broken...
by SP Singh | Jun 13, 2025 | Digital Roadmap
When we build a house, one of the first things we receive from the builder is the architectural design. This blueprint, based on our requirements and vision, paints a clear picture of what the finished home will look like. If our needs or vision change, the blueprint...
by SP Singh | Jun 12, 2025 | Digital Roadmap
We often associate progress with doing rather than talking or conceptualising. On the surface, action feels more productive than discussion. But it really depends on the nature of the task. If I’m hungry, there’s no point debating food options—I just need to eat. But...
by SP Singh | Jun 11, 2025 | Digital Roadmap
It’s disappointing to see mature professionals make bold claims or show blind passion toward certain software products. For example:“We used Salesforce in my last company — we need it here too.”Or the opposite:“We had Salesforce before — it was terrible. We need...
by SP Singh | Jun 10, 2025 | Digital Roadmap
It’s a familiar dilemma—when it’s time to pay someone to get the job done, we often ask: Should we just do it ourselves?But when it comes to a Digital Roadmap, the real question is: What’s the cost of winging it ourselves? Especially if: You’re internal to the...
by SP Singh | Jun 9, 2025 | Digital Roadmap
5 Signs Your Organisation Needs a Digital Roadmap Now A digital roadmap isn’t a luxury—it’s a necessity for any organisation aiming to grow with clarity and confidence. Here are five signs your organisation might need one right now: You don’t know where to start.The...
by SP Singh | Jun 8, 2025 | Digital Roadmap
“Our systems work—do we really need to change?”This is a common and seemingly rational question business executives ask to justify the status quo. Or, “Why fix something that isn’t broken?”At first glance, it sounds reasonable. But let’s unpack it. When we say “our...
