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Ask for a workable product! Don’t forget – Less is more!
The customer Project team often gets stuck in the perfection trap. As they know more about the possibilities during the Enterprise software implementation, they ask for more stuff. The following are a few of the standard requests: Additional module – For example,...
8 profound reasons to protect the project timeline in every possible way!
Enterprise projects (ERP/CRM) are big, complex and messy. They often require Project Sponsors to make hard decisions. One thing that every Sponsor must protect is the Project completion date. So, the Sponsor must ensure that project completes as per the planned...
What is the one thing that every Project Sponsor must protect?
Enterprise implementations are complex beasts. It would be nice if Project Sponsors have clarity on priority. What is more important? Ensuring the product (project outcome) is well received by the business, orThe project is delivered within the set budget, orThe...
Customer and Vendor project teams connect to fight against the status quo!
Once upon a time, an army of two countries joined to fight one strong enemy. Both armies joined to form a massive power. The Leaders of both the countries were confident that they would win the battle. So, as per the plan, they attacked the enemy. The enemy didn't...
What is the purpose of a Change request or Variation?
You may have a love or hate relationship with Change Requests (CR), depending on which side you sit on. For example, on the vendor side, Project Managers take pride in getting the customer to approve CRs. Similarly, Professional Services Managers (with P&L...
Don’t fool yourself by assuming you know it all!
Be very cautious when you hear from the ERP/CRM vendor: Oh, we have done it many times. We are confident that we will complete the project within the set time and budget. Nothing is straightforward in enterprise application projects. Assuming you know it all is one of...
What is the role of a Customer Project Sponsor in Enterprise software implementation?
Continuing from our 'building the big family house' example, let us continue. Please first refer to the following two posts, for continuity: Who exactly are the Subject Matter Experts in Enterprise software implementation? What is the role of the Customer Project...
What is the role of the Customer Project Manager in Enterprise software implementation?
Remember, we spoke about building a family house in the last post? Please read and refresh your memory before continuing further. Building a big family house can have some challenges: The family members sharing needs of the house may provide conflicting requirements...
Who exactly are the Subject Matter Experts in Enterprise software implementation?
The Project team on the customer side is known by different fancy titles like Subject Matter Experts (SME), Site Champions, and Project Champions. So, who exactly are the Subject Matter Experts? Let us first consider an example to make our life easier! Imagine you are...
How to measure project success?
The standard way to measure project success is to match the 'actuals' with 'planned' constraints. During project initiation, we set project success criteria and the constraints. The typical project constraints are Scope, Time, Budget and Quality. We match the actual...
Project planning is useless until we address this annoying thing!
We prepare a project plan. Then Business As Usual (BAU) work surprise us by taking priority, and we plan again. It is one of the typical negative cycles we all experience. Unfortunately, it looks like we have accepted it as a general business practice. So, we seldom...
Educate the project team! Before it is too late!
It is a norm to educate passengers before any significant journey. Remember how Air Hostess explains the aircraft's emergency evacuation and safety features? Similarly, we make induction mandatory for any significant site visits. Again, the purpose is to educate us to...
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SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
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