The Digital leadership Blog!
System Thinking: boundaries!
When managing projects, we draw boundaries around scope, assuming success depends on delivering within set constraints. But these boundaries are fragile. Project resources may be pulled away for other priorities. Higher-priority projects can put ours on hold. Vendors...
Systems Thinking: A resilient plan!
The perfect plan always looks great on paper—until reality kicks in when the project starts. Resilience must be a critical element of any system or plan. While we can’t predict the future, we can build in flexibility by allocating buffer resources—whether that’s...
Systems Thinking: The feedback loop is broken!
Most ERP and CRM project failures aren’t sudden—they are a slow accumulation of ignored issues, growing more complex until the damage is irreversible. By the time decision-makers realise the extent of the problem, it’s often too late. The real issue isn’t just that...
Systems Thinking: We are conditioned to always want more!
We are conditioned to always want more. But it’s entirely possible to achieve more with less. For instance: Instead of focusing on growing revenue, we could aim to grow profitability.Instead of earning more, we could focus on spending smarter.Instead of chasing the...
Don’t make the same mistakes!
Time and again, the same patterns emerge: Organisations select and implement the wrong ERP, CRM, or COTS software. They customise it unnecessarily. When things go wrong, they blame vendors, consultants, and third parties. As a result, they lose investment, time, and...
We pay the price!
Forklift operators, fire wardens, and machine operators undergo extensive training and certification before they’re allowed to use equipment—and for good reason. Yet, when it comes to business systems like ERP, CRM, and other critical software, most organisations rely...
Intent makes all the difference!
I might show respect to you by offering praise while secretly admiring myself, or I might genuinely respect you from the heart. I might decide to implement a new ERP for my organisation to leave a personal legacy, or because I genuinely want to enhance customer...
Sales and delivery!
Many of us are trained to say the right things, but far fewer actually do them. Doing what’s right is difficult—it requires sacrificing resources, investing time, and often takes longer than expected. In contrast, saying the right things is easy, and people can be...
If we are proactively using AI!
If we are proactively using AI, we must be more efficient and effective than ever. Our deliverables should be of higher quality, and we should have greater capacity to take on more challenging work. This might be the right time to update our KPIs and refresh our job...
What is our AI strategy?
AI tools like ChatGPT are revolutionising the way we work. They’re lightning-fast at interpreting data, summarising complex information, and generating high-quality content with precision. Need a well-structured report? Done. Want insights from multiple sources in...
World changing overnight!
Imagine waking up to a world that has changed overnight. The technology we planned to procure yesterday is already obsolete. Sounds unreal, doesn’t it? Yet, this is exactly where we’re headed. AI is no longer optional—it’s a must-have for every serious software...
Do you want to look clean or be clean?
We tend to prefer dark-coloured clothes over light ones—after all, light colours get dirty easily. But do they? Dark clothes aren’t magically dirt-resistant; they just do a better job of hiding the grime. The stains and smudges are still there, just less visible. In a...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
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