by SP Singh | Jul 19, 2023 | Decision making
In B2B sales, the Sales team’s role is to help us decide. Making an executive decision is a difficult task. So, if someone is facilitating this process, then there is an opportunity for us to show appreciation. After all, the Sales team is helping us decide at almost...
by SP Singh | Jul 18, 2023 | Decision making
In business and life, making the right decision may not count much. To be successful, we must learn to make the right decisions consistently and efficiently. So, having a refined decision-making process is more important than making the right decision. Things that...
by SP Singh | Jul 17, 2023 | Decision making
More businesses are likely to fail due to a lack of decisions rather than bad decisions. Projects go south rarely due to bad decisions; they are likely to fail due to executives sitting on the key decisions. Many people live in misery not because they don’t have...
by SP Singh | Jul 16, 2023 | Decision making
In business and life, we usually know our next step. It could be an investment decision, dealing with business problems or making critical decisions on available opportunities. Generally, we understand what our next step should be. However, calling another meeting,...
by SP Singh | Jul 15, 2023 | Leadership
Our extraordinary listening skills, ability to lead, strength, courage, ability to persevere, and dedication can be one of many gifts. The point is, what do we do with the gifts that we have received? Most of us compare our gifts with others and either take pride or...
by SP Singh | Jul 14, 2023 | Digital Transformation
Taking care of someone is our choice. It is not due to our capacity, skill or capability. Instead, it is due to the virtue of the management decision stipulating that – we care! Customer service, employee care or supplier relationships does not happen by accident. Nor...
by SP Singh | Jul 13, 2023 | Digital Transformation
Yes, software implementations are too complex. During the implementations, we find it hard to articulate requirements. The development work takes too long. It takes ages to test and get it right for the Business. The Business stakeholders keep changing their minds and...
by SP Singh | Jul 12, 2023 | Digital Transformation
We can solve a problem in a million different ways. The key is understanding the problem’s context before jumping straight onto it. For example: What is the problem’s scope, constraints, dependencies, pain point, upstream and downstream processes? Who are...
by SP Singh | Jul 11, 2023 | Leadership
When I look at someone from a distance, I naturally form opinions and have judgements about them. Over time, when the same person comes close to me, I get an opportunity to learn more about them. It consistently reminds me how wrong my original opinions and judgements...
by SP Singh | Jul 10, 2023 | Digital Transformation
We can plan to control our actions but not the outcomes of our actions. When we say that we expect to improve the customer experience by 20% with the CRM implementation, it is mere anticipation. We are likely to have little influence over the outcome of the project....