by SP Singh | Jan 17, 2024 | Business Improvement
I may be overweight because I am often stressed, I love fried food, and I hate exercise. The business systems in the organisation are clunky because of a lack of training and no ongoing improvement initiatives. When we solve problems, we must get to the root cause....
by SP Singh | Jan 16, 2024 | Leadership
When I leave my car to get fixed, there are three possibilities: I may be lucky to get a value-add mechanic who fixes my car on time and charges nominally. I may get stuck with a lazy mechanic who delays the delivery of the car and asks me to pay for his laziness. I...
by SP Singh | Jan 15, 2024 | Leadership
We buy cars for utility, need, pleasure, status, adventure, or many other reasons. Ladies buy fancy bags with different motivations, too. Similarly, people drink for different reasons. Though our actions are the same, our underlying motivations differ. As leaders,...
by SP Singh | Jan 14, 2024 | Leadership
Sometimes, dealing with a known problem tends to be so challenging that we learn to adjust and live with it. At the point of this decision, we assume that the nature, frequency, and type of the problem will remain the same. Further, we assume we will stay the same in...
by SP Singh | Jan 13, 2024 | Leadership
While amateurs were busy discussing their favourite tools of the trade, the practitioners continued to learn them all, use them, and perfected their application in various situations. While amateurs continue to argue and claim their tools to be the best, practitioners...
by SP Singh | Jan 12, 2024 | Leadership
Suppose the majority of the processes are manual at my business. The business systems are convoluted. My whole executive team is too busy and cannot undertake any business improvement work. I cannot invest in business improvement and seek outside help. Then, I am at...
by SP Singh | Jan 11, 2024 | Change Management
Yes, communicating effectively is an art. We must start with the basics, though. So, when the topic is difficult to understand, I use my teachers’ tools and methods. I draw on the whiteboard, fire up a presentation, and use my body, tone, pace, and hand...
by SP Singh | Jan 10, 2024 | Leadership
When we reach the top, we can be a little lazy. We can pretend to be busy while our staff and vendors wait. We can be a little unavailable, as we are in too many places. We may not have anyone complaining about our behaviour. So, we chose to take it easy. However, our...
by SP Singh | Jan 9, 2024 | Change Management
One thing we underestimate in every project is communication. The general complaints about lack of communication are: The project teams never communicate effectively, the information provided is too confusing, there are way too many emails or meetings we don’t know...
by SP Singh | Jan 8, 2024 | Leadership
If I want my kids to focus on their studies, I must ensure they have a quiet room. They have clarity on the objective of studying. They know the benefits of putting in hard work. Similarly, suppose I want the project team to take ownership of the task. In that case, I...
