The Digital leadership Blog!
How to get your house in order?
When we get too busy with our lives, after a while, there is an epiphany moment. We realise that our house is a mess. There is too much stuff; things are unorganised and intertwined to present themselves as a perfect mess! The whole experience can be pretty...
So much hype about data!
What if my project is on track, but I am implementing the wrong software product? How about I am overeating because my fitness app reports I can intake more calories? How about I decide to watch TV rather than go for a walk, as my smart watch tells me I have enough...
What is the role of ERP and CRM vendors?
There is a big misunderstanding about the role of ERP and CRM vendors. The common assumption is that ERP and CRM vendors are responsible for implementing their products based on your specific needs. If you assume that the vendors will offer a turnkey solution by...
Who lose the most in the marketplace?
Uneducated buyers lose the most in the marketplace. Seriously, it is not the seller's job to educate buyers if their offering is fit for purpose. The buyer must take the initiative and understand the problem, pain points, and how the proposed solution will fix the...
Top corporate sin! Are you committing it too?
Any good host would create an environment to make their guests comfortable. The sensible host even alters the environment (lighting, food, music) that suits the guest’s preferences. Similarly, we must develop the habitat of animals and birds before bringing them to...
Why enterprise software implementations are too complex?
While preparing for advanced mathematic exams, I used to ditch a few unimportant topics, first. After all average student like me will not win by preparing everything. Similarly, when we go to the gym, we ditch a few exercises that do not assist us in meeting our end...
Never stop iterating! Keep improving on what is Good!
We hear a lot about greatness. Great products, people, experiences, and services. Then, there are more inspirational quotes like ‘Good is the enemy of great.’ We hear about greatness from the motivational speaker too! In addition, salespeople often refer to greatness...
Do not abandon workflows! You have more work to do!
In the good olden days, managers had a visual system. There were piles of files at every desk. If the intray is piling up, the person in charge needs help. Life was much simple. The manager can go around the office and sort out the bottlenecks simply by looking at the...
How are you avoiding internal collisions?
How do we feel when we possess two things, and they both collide and break? Consider two exclusive wine glasses that break while striking too hard and saying ‘Cheers’! Similarly, hitting another car parked in the garage while parking your car! It is terrible to...
Are you flowing with the change?
We invest in a flashy new website. We celebrate and show to our customers, friends, and employees. But, after a few years, we often find that the website does not accurately represent our business. So, what has changed? Maybe nothing substantially big. Instead, a...
Are you monitoring your enterprise workflows?
Do you know how well you are offering services to your stakeholders? Do you have a process in place to continuously improve the service? How are you measuring current service levels? Do you know where the bottlenecks are? All the above questions are vital to offer the...
What is the workflow?
In the good old days, the work within offices used to flow within paper files. Each file had a unique ID, a few forms, and supporting documentation. The file is used to move from one desk to another. Then, the file processing staff adds new information and makes...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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