The Digital leadership Blog!
The game of Digital Transformation is against the Status Quo!
To win in the digital transformation game, we must know the different sets of players and understand whom we are playing against. In the digital transformation initiatives, the following are the key players: Leadership team Customer Project Team (Subject Matter...
Symptoms Keep us so Busy!
Symptoms keep us so busy that we never get to the root cause. Organisations invest time and effort in assessing various problems. However, what they consider problems are generally symptoms of the problem. It is typical of organisations to continue investigating...
How to Handle Frustrating Changing Requirement?
In the software world, we have a common problem with changing requirements. For example, as a customer (Product owner/Subject Matter expert), I state a requirement to develop a customer feedback feature. After I reviewed the feature, I changed my mind and asked to...
When Side Effects Outweigh the Primary Impact!
Sometimes, the side effects outweigh the primary impact. The problem is that we cannot see this phenomenon due to our various biases. But once we can see it, we cannot miss it! For example, the benefit of sending an employee on a training course is not just that she...
There Must be a Good Reason for Humans to Work Hard!
Why some businesses are so efficient, and others suffer from low productivity? It is a difficult question to answer, as there can be various reasons. However, the productivity of any business is directly proportional to 'what is at stake?' Is it the executive's job,...
Value My Time!
The problem is that I do not value my time enough. I am selling it too short. Sometimes, in meetings where I should not be. Other times, I feel stuck making perfect decisions while scrolling through YouTube and Netflix. Charging customers by the hour. Accepting work...
Learning to Think Big!
We have minimum criteria for most things, but there is mostly no limit to the maximum. Limitations on the maximum are our own. Sometimes, that is the only thing that limits us. For example, we may have a minimum wage, but there is likely no limit to our maximum...
When Solutions to Problems Create New Problems!
Often, we jump on the solutions. The new solutions, in turn, create more problems for us. For example, suppose we have weak sales capabilities. In that case, we may jump to a solution to implement new Customer Relationship Management (CRM) software. Similarly, we may...
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Books & Publications
SP writes extensively on Project Sponsorship, Management, Business Transformation and Change.
A Guide for Project Sponsors
Building A Rock Solid Foundation
This book is for the Project Sponsors and executives. There are practical examples, tips and process that will help sponsors to lead from the front. The book will force you to think from different dimensions. If you implement knowledge, methods and tips, you will experience instant results. You will see the improvement in the order, focus and growth in the morale of the team.
Customer Experience
How to WOW Customer Experience? Skyrocket Pre-Sales!
Open floodgates to more business. Get your prospects to line up to do business with you!
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