Suppose the majority of the processes are manual at my business. The business systems are convoluted. My whole executive team is too busy and cannot undertake any business improvement work. I cannot invest in business improvement and seek outside help. Then, I am at...

When we reach the top, we can be a little lazy. We can pretend to be busy while our staff and vendors wait. We can be a little unavailable, as we are in too many places. We may not have anyone complaining about our behaviour. So, we chose to take it easy. However, our...

If I want my kids to focus on their studies, I must ensure they have a quiet room. They have clarity on the objective of studying. They know the benefits of putting in hard work. Similarly, suppose I want the project team to take ownership of the task. In that case, I...

As a child, I had little control over my parents, the house environment, and the decisions made for me. As a student, I rely on my teacher’s ability and dedication to help me learn and grow. As an employee, I looked up to my managers and executives to guide and...