The Digital leadership Blog!
Simple shift and transformative change over time!
If I say to my 10-year-old daughter:"I expect you to keep your room in good condition,"the instruction is clear, but may not fully communicate what I expect from her. If I take a more prescriptive approach that makes sense for her age, I might say:"Please make sure...
Would I do it if it were my own money?
Would I do it if it were my own money? Perhaps sincerely asking ourselves this question before proposing a new project, calling a meeting, or entering into an argument would likely change how we act and respond. We might think twice, or even more, before making...
More activity will naturally lead to impact!
There is a clear distinction between activity and impact, though we often use these terms interchangeably. The common assumption is that more activity will naturally lead to impact. For example: We have executed 450 test cases; Written 500 lines of code; Called 4000...
Local Governments: We see inefficiencies and accept them as normal!
We are lazy by design. We conserve energy and use the minimum possible brain power. We like to be well-fed and keep ourselves entertained. We crave security and safety. There’s nothing wrong with this. For most of us, it’s simply part of being human. However, to truly...
Local Government: Turn this complexity into an opportunity for innovation!
Have you ever encountered an organisation responsible for offering such a long list of services? Community engagement and events management Infrastructure projects and contracts management Assets maintenance and management Revenue management Planning and building...
Benchmarking: Outdated Business Systems in Local Governments!
To draw meaningful qualitative conclusions, it helps to base them on a solid baseline. I may say I am healthy, rich, famous, and successful, and you may have a completely different opinion about me. In such cases, both of us may be right in our own view. However, if I...
Talking about outdated technology in Local Governments!
Many problems exist because they are no one’s problem. These problems are owned by no one—they are orphans with no parent. Left unaddressed, these orphaned problems often give birth to even more issues. Take the example of outdated technology in Local Governments...
Responsibility as a Project Sponsor!
Being a project sponsor for a technology project is not a title; it is a responsibility. To do justice to this responsibility, one must understand what it truly means to be a sponsor. Business knowledge alone is not enough. As a sponsor, you are responsible for making...
A slave to my habits!
I am a slave to my habits, thinking patterns, and autopilot decisions. I will win my freedom by becoming fully aware of myself and my environment. By staying consciously present and making informed choices, I will achieve ultimate freedom.
Make unexciting work more engaging!
Some tasks may seem dull, but they’re essential—think testing software, posting invoices, counting votes, or reconciling accounts. As leaders, it’s easy to rely on authority to push these through, but there might be a better way. A way that works if we take...
If we want support from our people!
As leaders, if we want support from our people, we need to let them know. We do this by being real, showing our imperfections, and acknowledging that we don’t have all the answers. It’s not about being the smartest person in the room, but about recognising the...
Chances of miscommunication!
Words don’t have a fixed meaning; we assign meaning to them based on our individual perspectives. For example, my definition of ‘beauty’ may differ from yours. This variance applies to many situations. When I ask someone to offer training, manage a project, or handle...
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